Refund and Cancellation Policy
At SummerSale, we are committed to ensuring your satisfaction with every purchase. Please read our Refund and Cancellation Policy carefully before placing an order.
1. Order Cancellation
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Before Shipping:
You may cancel your order within 12 hours of placing it. To cancel, please email us at [your email] or contact us via [phone/WhatsApp/live chat if available] with your order number. -
After Shipping:
Once an order has been shipped, it cannot be canceled. You may, however, initiate a return once the item is delivered.
2. Return & Refund Policy
We accept returns only if:
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The item received is damaged, defective, or wrong.
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You contact us within 3 days of delivery.
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The product is unused, with original packaging and tags.
Steps to Request a Return:
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Email us at [your email] with your order number, reason for return, and photo evidence (if applicable).
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We will respond within 1–2 business days with instructions.
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Once we receive the returned item and inspect it, a refund or replacement will be issued.
3. Refunds
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Refunds will be processed within 5–7 business days after we receive and inspect the returned item.
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Refunds are issued to the original payment method only.
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Shipping charges are non-refundable unless the return is due to our error.
4. Non-Returnable Items
The following items are not eligible for return:
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Items marked as Final Sale or Clearance.
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Products damaged due to misuse or mishandling.
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Footwear or clothing that has been worn or washed.